Билет на самолет - Часто задаваемые вопросы

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In which cases is a free cancellation possible?

This is possible if on behalf of the airline the flight time is changed or the flight is cancelled. Otherwise this is to a great extent only possible with very high fares, if no change is made by the respective airline.

Is it possible to exchange every type of flight ticket? Can I cancel my flight ticket? Can I make changes in my hotel booking? If yes, how?Why was not I admitted to the flight even though I had a ticket issued for the flight?How much will I get back if I cancel my flight ticket?What do I do if my flight is cancelled or my flight time is changed?How much refund money will I get if the airline cancels my ticket?Can I transfer my ticket onto the name of someone else?How can I get the money for my flight ticket refunded?I have not received an answer regarding the refund of the flight ticket, what should I do?Is it possible for me to buy tickets for other people?What can I do if the departure time of my flight changes?What can I do if I miss my transfer flight?What does a cancellation or rebooking depend on?In which cases is a free cancellation possible?How can I use my martiGO.com cash voucher?Are name changes on booked tickets possible?How can I exchange my date of flight?How do we get refunds and how long do they take?